inhalewithbreathe

Privacy Policy

Information We Collect

We collect certain personal information to operate, improve, and personalize your experience with our services. This includes information you provide directly—such as when placing an order or contacting us—as well as data automatically collected during your visit.

  • Contact information: Name, phone number, and other details you share when reaching out or creating an account.
  • Order information: Items purchased, order totals, dates, and status updates.
  • Shipping information: Delivery address and preferences required to fulfill orders.
  • Payment information: Securely processed payment method details (we do not store full credit card numbers).
  • Device information: Browser type, operating system, IP address, and device identifiers.
  • Usage information: Pages visited, time spent, clicks, and navigation patterns on our site.

How We Use Your Information

We use the information collected to deliver, support, and enhance your experience—never for unrelated or undisclosed purposes. Our use is always tied to a clear operational need.

  • Fulfilling orders, processing payments, and arranging deliveries.
  • Providing customer support and responding to inquiries through available online channels.
  • Improving site functionality, performance, and user experience based on aggregated usage trends.
  • Personalizing content and recommendations where appropriate and consented.
  • Supporting marketing efforts—including targeted promotions—where permitted by law and your preferences.

Sharing with Service Providers and Business Partners

We work with trusted third parties to help run our business, but only share the minimum information necessary for them to perform their specific role.

  • Service providers: Logistics partners, payment processors, hosting platforms, and analytics tools receive only the data essential to fulfilling their function.
  • Business and marketing partners: When running promotional campaigns or joint initiatives, we may share anonymized or pseudonymized data—but never raw personal identifiers without explicit permission.
  • We require all partners to uphold strong data protection standards and prohibit them from using your information for any purpose beyond what we authorize.

International Data Transfers

To provide seamless service across regions, some of your information may be transferred outside your country of residence—including to countries where data protection laws differ. When this occurs, we implement appropriate safeguards such as standard contractual clauses or rely on recognized transfer mechanisms to ensure your data remains protected at a high standard.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have rights regarding how your personal data is handled. You may request access to your data, correct inaccuracies, ask for deletion (where applicable), restrict processing, obtain a portable copy, or object to certain uses—including automated decision-making and direct marketing.

You can exercise these rights by contacting us through our online contact channels. We will respond within one month, unless complexity or volume requires a reasonable extension.

Cookies and Tracking Technologies

We use cookies and similar technologies—like pixels and local storage—to support site functionality, analyze traffic, and improve how our site works for everyone.

  • Essential cookies: Required for core features like secure checkout and session management.
  • Analytics cookies: Help us understand how visitors interact with our site—used only in anonymized, aggregated form.
  • Marketing cookies: Enable personalized ads and measure campaign effectiveness, subject to your consent where required.

You can manage cookie preferences via your browser settings or our cookie banner upon first visit.

Data Retention

We retain personal information only as long as needed to fulfill the purposes for which it was collected—including legal, tax, accounting, or dispute resolution requirements. For most transactional and operational data, this period is approximately 30 days after order completion or account inactivity. Where longer retention is justified—for example, to meet regulatory obligations—we apply strict controls and ongoing review.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that data has been collected from a child under this age, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information may contact us through our online contact channels for assistance.

Contact Information

If you have questions or concerns about this privacy policy—or wish to make a request related to your personal data—you can reach us through the following channels: